Top 5 Litterbox Problems Solved

Our experts provide answers to conquer common litterbox frustrations.

By Laura Lee Bloor

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Top 5 Litterbox Problems Solved
Wouldn't it be great if we lived in a world where all cats were toilet-trained? Unfortunately, until that magical day arrives, we and our cats are stuck with litterboxes, and the complications that can accompany them. That's why we asked several pet experts to answer the five most common complaints they encounter.

1. How do I get my cat to stop eliminating outside of the litterbox?
One of the most common complaints veterinarians hear from pet owners is that their cats won't use the litterbox. This problem is known as inappropriate elimination and can be a complex quandary. Your first step in solving this problem is to have your vet examine your cats to make sure there are no medical reasons for their behavior. If your cat is healthy, you can start to look at environmental factors causing your cats' accidents.

As with real estate, litterbox location matters to your cats. "The single biggest problem I find, at least with my clients, is that they often have an inappropriate location [for the litterbox]," says John Wright, a certified animal behaviorist and professor of psychology at Mercer University in Macon, Ga.

Litterboxes must be in a quiet, private and safe place, Wright says. Places such as laundry rooms where washers and dryers rumble or basements where furnace heaters thump and hiss are not recommended, he says.

Not only does the litterbox need to be in the right location, but also keep it far from your cats' food and water dishes. Cats don't like to eat and drink in the same vicinity where they go to the bathroom, so keep them in separate rooms, says Jennifer Rockwell, a veterinarian with Montana Veterinary Specialists General Care in Helena, Mont. Would you want to eat by a Porta-Potty? 

To ensure cats feel safe, make sure they have plenty of vacating options from the litterbox. Because cats are natural predators, they also are natural prey, so they need escape routes available to them when going to the bathroom. Cats can feel trapped in covered litterboxes, Rockwell says. Similarly, if you have a multi-cat household, keep litterboxes spread throughout the house to prevent any one cat becoming territorial over a litterbox and bullying others away from it, she says.

The number of litterboxes is also important to halting inappropriate elimination issues. Rockwell recommends keeping one litterbox per cat and then one extra, so if you have three cats, you need four litterboxes.

Litterbox size plays another pivotal role. Larger cats require larger boxes.

"Sometimes when I do my housecalls, I'll see [the owners] haven't changed the size of the litterbox from what it was when the cat was a kitten and will find defecation outside of the box," Wright says. "The cat wants to go in, but the litterbox is not big enough to do the job."

Cats are finicky — no newsflash there — so also check to see if the litter is the source of avoidance. To test what litter(s) your cat prefers, set up about four litterboxes each filled with different types of litter that vary greatly in composition, texture and scent. At the end of each day write down which litter(s) your cat used, recommends Janice Willard, a veterinarian and behaviorist. At the end of the week, you should know your cat's preference.

Were there any changes in your home lately? Holidays, new people moving into or out of the home, new pets, babies who have graduated into the toddler stage, and other animals that prowl outside the home are a few environmental stressors that can cause cats to go outside of the box, Willard says.

"[Your cat] isn't doing it because he's mad you got a boyfriend. He's upset because he doesn't have time with you and feels a loss of companionship," Willard says. "People often think cats urinate outside the box because they're doing it maliciously, but cats don't do it maliciously."

2. I've followed all the proper steps, so why does my cat still refuse to use the litterbox?
Your cat may associate the litterbox with negative experiences, Wright says. He uses humans and going to the dentist as an example. If you've had only unpleasant experiences at the dentist, you may avoid going altogether. Cats can respond similarly. Cats suffering from urinary tract diseases, for example, may associate the litterbox with pain and discomfort and therefore avoid using it. In drastic cases such as these, Wright recommends changing as many of the environmental factors associated with the litterbox as possible, such as a new location, size, shape and the smells surrounding the litterbox. Continue to work with your veterinarian on different changes and consider consulting a behaviorist to devise a solution.

3. How do I get rid of litterbox odors?
Cleanliness is the primary force to banish litterbox odors. Scoop the box at least once a day and clean the litterbox with warm water and a mild dish soap at least once a week, Rockwell says. Avoid ammonia-type cleaners because cats dislike the ammonia scent. Next, try scented litters, but make sure your cat accepts them. Cats can develop aversions to foreign litters.

Rockwell also recommends scooping litter clumps whole instead of breaking them up. By breaking up clumps, you may miss some smaller pieces that can leave behind their smell. Odor-eliminating products are another option. These are sprinkled into the litter to bind to and absorb ammonia, but make sure your cat tolerates this.

4. How do I keep my floors litter-free?
Is it difficult to distinguish where the litterbox ends and your floors begin? Litter tracked around the area surrounding the litterbox is another frustrating complaint of cat owners. Besides regular vacuuming and/or sweeping, here are other alternatives.

"I know one thing that's really helped in my household is the plastic mats you can put right in front of the litterbox," Rockwell says.

Plastic or carpeted mats around the litterbox help catch the excess litter from your cat's trip from the box. Plastic liners and litterbox lids can prevent litter confetti from covering your floor, but the petroleum smell or confinement can offend some cats, so make sure your cat agrees with these products.

5. How can I stop the dogs from snacking in the litterbox?
Many people who live in multi-pet homes are all too familiar with catching their dogs dining on the cat's "leftovers." While a freshly scooped box is the best defense against this, dogs sometimes beat owners to it. A baby gate can resolve this problem, Rockwell says. Place the gate on the floor to block dogs but allow cats to jump over, or position it about a foot off the ground to allow cats to crawl under and still restrict larger dogs.

Another suggestion is to try a motion-sensor product that beeps, sprays or both, when dogs are near.

"It's an avoidance-learning task, so the dog isn't going and eating the cat biscuits anymore," Wright says. "And it works about half the time, about half of the clients say it works, which are pretty good statistics for a quick fix."

Litterbox problems may arise as changes occur within your home and your cat, but knowing these solutions to basic problems will help you understand and solve them.

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Reader Comments

CatChannel Editor    Irvine, CA

4/9/2013 2:35:50 PM

Ali -- Add a third litterbox. The golden rule is to have a litterbox for each cat plus an extra. If that's impossible, relocate one of your boxes. Try putting one of them on an upper level. Cats like to feel secure, and eliminating in a place secluded from the rest of the house could make them feel vulnerable.

It's great that you keep the boxes so clean. That definitely helps, as you can tell from your cat's response. It's also wonderful that you have trees where the cats can express their hierarchy in the household.

This article offers advice to help needy cats. See if providing some of this extra enrichment helps soothe your cat's apparent anxiety, and elimination problems might cease. LINK

Ali    Enfield, CT

4/8/2013 4:45:26 PM

great article but it still doesn't help solve my cat's issue..my daughter has a cat who we had since he was a baby before getting Lucy from the CT Humane Society almost a year ago. They are both two years old,and indoor only- but he is becoming a bully and fighting for alpha cat status. They both have their own cat trees in different locations. They get along well and usually share close space.She has potty accidents in the bath tub on the top floor of our condo (three floors- with the litter boxes in the basement- one for her and one for him). She is going pee in her box,as I see proof when I scoop twice daily..she's very picky about a clean box. She was pooping outside the clean litter box, but has now started to save only one carpet poop for me when I get home from work. I have treated the areas with vinegar and water mix spray and that has helped alot but she's still pooping out and in the box..I'm stumped bc she only does it when I'm away at work/and when my daughter's at school. She gets anxious when I get ready for work and cries alot..when I get home she's on me non stop..nicely getting her fix for attention. She's not aggressive and has a sweet personality, but I'm wondering if her out of box thinking is due to separation anxiety/stress. She is bonded to me only.

Christianna    Northport, NY

3/7/2013 1:46:35 PM

I have a top entry litter box. The top of the very deep litter box is covered with a large hole for the cats entrance. I do not have dogs but I image this type of litter box would end the problem of dogs having access to the litter box and dining on the waste.

Angelique    Charlotte, NC

3/4/2013 12:32:52 AM

Thank you for your article. We have a cat we adopted a year ago that is 3 years old. She looks to be a bit russian blue. Our previous russian blue was very specific about the litterbox- how clean it was and if the box was a centimeter out of its location, he would eliminate next to the box. Previous to that cat, we had two cats we had since they were kittens. About 6 weeks after my husband passed away suddenly, one of the cats was diagnosed with cancer and she had a rapid decline. She began eliminating everywhere in our front room and it got to the point she was eliminating on herself - it was terrible. Our other cat, her brother, had the same cancer about 4 months later, but his wasn't as dramatic. Though I did my best to clean everything, I believe that is where our problem began with the cats we have had since. Our latest cat began only using our front room as her litterbox. I tried the move litterbox from her area a bit each day but as soon as it got past the front door, she would resume to her area. Medically, she is fine. She knows how to use a litterbox just fine and it is an automatic cleaning/sanitizing litterbox that is set to clean about 5 minutes after she leaves. My vet suggested I coup her up with the litterbox to retrain her for about 30 days and visit her frequently and allow her out with supervised visits. During her stay in the laundry room, I ripped up the old carpet and pad, cleaned the concrete floors and walls with sanitizer and nature's way cat urine remover and painted all the areas with a no odor kilz and then repainted the entire room and floorboards. It is so nice to have a clean smelling house again! We let her back.out because she was using the litterbox regularly again in the laundry room and things seemed to be going well. And now it has been 3 days, and guess who I saw defecating and pee-ing in that front room again in the corner behind my surfboards? There she was again! I placed her back into the laundry room and re-cleaned the entire area with nature's way again. Putting a litterbox in that room is not an option; it is my daughter's play area and it is a fairly open room. The opening to the room is nearly the length of the room- about 15 feet attached to the foyer of the house; so I cannot close her off from that room. She is an indoor cat who is very scared of outdoors. We have a small, friendly dog that can antagonize her from time to time but for the most part, they will lay next to one another on the couch. He is a new addition a few months ago, and she was eliminating in that room before his arrival, so I have eliminated that as a possibility. I have tried other litter and litterboxes; still the same result. I am not sure what to do. I dont want to find another home for her if I can help it, but I am pretty upset. Is there anything else I can do? Are there any products that may discourage her use of that room? Thank you for your help!

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