Posted: May 21, 2009, 3 a.m. EDT
Nutro Products has issued a voluntary recall of select varieties of its Natural Choice Complete Care and Nutro Max dry cat foods with “Best If Used By Dates” between May 12, 2010, and Aug. 22, 2010.
The recalled products contain incorrect levels of zinc and potassium, according to the company. Nutro pointed to a production error at a U.S.-based premix supplier as the cause of the imbalance.
According to Nutro, based in Franklin, Tenn., two mineral premixes, which are added to cat food as nutritional supplements, were affected by the production error. Nutro said the issue was identified during an audit of its documentation from the supplier.
The cat-food products are being recalled in the United States and 10 other countries. Affected products were distributed to retail customers in all 50 states, as well as to customers in Canada, Mexico, Japan, Korea, Thailand, Malaysia, Singapore, Indonesia, New Zealand and Israel. Nutro said it is working with all of its distributors and retail customers to ensure the recalled products are removed from shelves.
Nutro has not reported any consumer complaints related to this issue. Consumers who have purchased a recalled product are advised to immediately discontinue its use and monitor their cat for symptoms, which include a reduction in appetite, weight loss, vomiting or diarrhea. The company recommended cat owners contact their veterinarian if their pet begins experiencing health issues or is pregnant.
Consumers can return recalled products to the retailer for a refund or exchange for another Nutro dry cat-food product. Cat owners who have questions about the recall can call 1-800-833-5330 between 8 a.m. and 4:30 p.m. CST or visit the company website.
The recall does not affect any Nutro dog-food products, wet dog or cat food, or dog and cat treats. Recalled products include (with bag size and UPC code):
NUTRO NATURAL CHOICE COMPLETE CARE Kitten Food
- 4 lbs., 0 79105 20607 5
- 8 lbs., 0 79105 20608 2
- 9.2 lbs., 0 79105 20695 2 (Bonus Bag)
- 20 lbs., 0 79105 20609 9
- 1.5 oz.., none (Sample Bag)
NUTRO NATURAL CHOICE COMPLETE CARE Adult
- 4 lbs., 0 79105 20610 5
- 8 lbs., 0 79105 20611 2
- 9.2 lbs., 0 79105 20694 5 (Bonus Bag)
- 20 lbs., 0 79105 20612 9
- 1.5 oz. , none (Sample Bag)
NUTRO NATURAL CHOICE COMPLETE CARE Adult Oceanfish Flavor
- 4 lbs., 0 79105 20622 8
- 8 lbs., 0 79105 20623 5
- 9.2 lbs., 0 79105 20698 3 (Bonus Bag)
- 20 lbs., 0 79105 20624 2
NUTRO MAX Cat Adult Roasted Chicken Flavor
- 3 lbs., 0 79105 10228 5
- 6 lbs., 0 79105 10229 2
- 16 lbs., 0 79105 10230 8
- 1.5 oz., none (Sample Bag)
NUTRO MAX Cat Indoor Adult Roasted Chicken Flavor
- 3 lbs., 0 79105 10243 8
- 6 lbs., 0 79105 10244 5
- 16 lbs., 0 79105 10245 2
- 1.5 oz., none (Sample Bag)
NUTRO MAX Cat Indoor Adult Salmon Flavor
- 3 lbs., 0 79105 10246 9
- 6 lbs., 0 79105 10247 6
- 16 lbs., 0 79105 10248 3
NUTRO MAX Cat Indoor Weight Control
- 3 lbs., 0 79105 10249 0
- 6 lbs., 0 79105 10250 6
- 16 lbs., 0 79105 10251 3